Themenschwerpunkt: Facilitating co-creation
Webseiten/Blogs: uxmydear.com , https://www.linkedin.com/in/thoppmann/
Sprache/n: Deutsch, Englisch
Stadt: Hamburg
Bundesland: Hamburg
Land: Deutschland
Themen: employee experience, collaboration, user centricity, design operations
Ich biete: Vortrag, Moderation, Seminarleitung, Beratung, Training, Interview
Ich bin bereit, für eine Veranstaltung zu reisen.
Ich bin nicht bereit, für gemeinnützige Zwecke kostenfrei zu sprechen.
With AI we can be fast and incredibly speedy individually but in order to move organizations & teams forward co-creation is essential.
To increase: alignment, shared meaning, reduced complexity, joint goals, trust and to feel like you're working together with purpose.
Facilitating joint productivity is crucial and Design/Product frameworks and ways of working can add tremendous business value here.
I don't have one particular topic - the overall theme is:
Working together, across disciplines to solve the most complex and pressing problems well. Curiosity, empathy and user-focus (ie. a product mindset) are what I see as the most impactful tools to solving the right problems and not just solving the problem right.
In short
+ PhD in Communication Science
+ 3 years in Digital agency in London
+ 11+ years in various Product Design roles in PayPal EMEA and Global, as both IC and Manager
+ 3 years as a Product Design & Innovation consultant
+ Hyper Island “AI for Business” graduate
+ Accredited Lego©️ Serious Play©️ facilitator
+ Always learning and never without a project
I usually work with international and globally dispersed teams to build customer-centric products and ways of working across silos - so your customer experience is not impacted by your internal org structured.
I live in Hamburg, with my British husband and three kids.
Professional background
01/22 - now - UX, MY DEAR, Senior Consultant & Facilitator
Product Strategy & Design Operations LEGO® SERIOUS PLAY® facilitator. Employee Journey Mapping & Solver of diverse challenges for various clients
11/22 -11/23 - Interim Product & Design Leader at CDP
Working with CDP teams on their reporting platform and Scope 3 dashboards, evangelizing a product mindset, leading requirements gathering workshops cross-org and leading an interdisciplinary pilot team. Building a product strategy based on user segments and organizing data products into product trees.
2023 - Coach in the Creative Business Academy
organised by Hamburger Kreativgesellschaft
08/20-01/22 - PayPal Global, Design Operations Lead
Creating a standardised Design to Dev Hand-off. Supporting the global migration to Figma; establishing best practices and templates to facilitate standards for delivery.
2017-2020 - CEO @ The Walton family
Responsible for 3 young kids, raising them, dealing with logistics and life full-time.
02/16 - 09/16 - PayPal Global, Sr Manager International Credit
Managing 3 cross-disciplinary design teams across Europe, responsible for all credit design experiences outside the US – e.g. buy now, pay later products, rate pay, revolving lines.
VARIOUS EMEA-WIDE DESIGN ROLES
12/10 - 09/16 - PayPal Europe, London
Leading teams in Berlin, Paris, London focusing on merchants and white-label/out-of-the-box solutions for checkout. Prior to that designing the first European PP credit solutions.
UX CONSULTING & RESEARCH
Various Digital Agencies, London
08/2010 - 12/2010 - Team lead @Possible UK (formerly Fortune Cookie), clients included e.g. NetJets, Aviva
01/2009-08/2010 - Deputy Head of User Experience @Cimex Media Ltd, clients included e.g. BBC Comedy, London Olympics