Svitlana Kalitsun

Svitlana is a dedicated legal expert and born trainer. Her empathetic demeanor invites the participants to take part in examples and to feel comfortable even with emotionally charged topics such as negotiation training.
I had the pleasure of serving Svitlana in her role as President of the Vienna Speakers Club. For me, as the area manager at the time, it was a pleasure to see her enthusiasm and commitment to her club and the efforts that she has made to create a sustainable climate of support and mutual growth. Needless to say, she excels in public and can be seen as a role model at Toastmasters.
I am looking forward to joint projects and further inspirational moments!

Svitlana is a highly inspiring and motivational professional in negotiating skills development and strategy.

I had the opportunity to attend a 2-day session of her concerning Negotiation Skills during the BakerHughes University in Florence Learning Centre in Italy and I got impressed by her teaching capabilities, methods, and influence!

From the concern, she shows individually for everyone and the encouragement to participate actively in class one can understand the deep interest, passion, and respect she has for her profession.

Svitlana Kalitsun ist eine clevere, smarte Frau mit toller Ausstrahlung.
Svitlana ist ein wahrer Verhandlungsprofi. Sie ist die Richtige, für all jene, die die Kunst des Verhandelns lernen und im Leben erfolgreich anwenden wollen.
Darüberhinaus brilliert sie auf der Bühne als versierte Rednerin. Als Präsidentin des Vienna Speakers Club war sie immer für ihr Team da, hatte ein offenes Ohr und war sehr wertschätzend.
Prädikat: empfehlenswert!!!

Negotiation Ninja Blog by Mark Raffan

It’s become fairly evident that emotions play a large part in negotiations. Being able to manage your emotions is one of the most important parts of a negotiation. When things go sideways, frustration builds, and tempers flare, what do you do? How do you keep your emotions from spinning out of control?

Svitlana Kalitsun realized through her career as a lawyer that negotiation techniques aren’t taught—but they’re expected of lawyers. So she sought out negotiation training and found her calling. Now, Svitlanais a trainer at the Negotiation Academy, based in Vienna, Austria. She has 10+ years of experience working in leading law firms and large corporations. Svitlana is one of the leading women in the world at what she does.

If you google "negotiation tricks," you'll get more than five million results.
Good guy bad guy is one of the oldest tricks in the book. But how should you deal with tricks?
Negotiation trainer Svitlana Kalitsun advises addressing the issue immediately, without explicitly calling the person to the lie.

Toastmasters is a worldwide nonprofit educational organization that empowers people to become more effective communicators and leaders.
An effective provider of dynamic, high-value, experiential communication and leadership skills.

Threatening with exit only increases the pressure on the other side.
In no way does it make their decision easier.
But what should we do instead?